Well, now that you have understood the importance of having a database administrator for your company, it is time to know the important points that must be considered before hiring a consultancy. Therefore, we list in the following topics the main characteristics that should be sought in a DBA. First the most generic and abstract topics, then as we always offer, the most practical and tangible topics to serve as a basis for comparison between the various offers on the market.
When doing a search for the IT companies offering the DBA service, be sure to take into account the experience they have in the market. And we are not only talking about time of existence, but to gather information about its customers, to know successful cases, because the number of customers it serves may have generated a greater number of occurrences, which in turn generate learning. One method we use to choose to measure a company's market experience is the product of two factors: time x number of customers. This is a simple yet effective method of making an abstract idea more palpable.
Market Experience = Time of existence x Number of customers
One of the DBA's responsibilities is to respond quickly and effectively in emergencies, such as downtime, slowness affecting production, data loss, among other issues.
What is the deadline for assistance they give? What are the channels for contacting the responsible professional? Are there any on-call staff available? Does the company have disaster recovery and backup policies? Remember that you need to feel comfortable that the consultancy will be able to make up for the pain in your business.
The Computer Network Support Specialists fix and decide various computer and software issues for its correctness. They might work in a help-desk set-up or be responsible for technical support to the organizational IT subdivision.